Shipping Policy
Processing Time: All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
- New Zealand Shipping: $10.00 flat rate, 5 business days.
- Australia Shipping: $30.00 flat rate, 5-10 business days.
Delivery delays can occasionally occur. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping: Currently, we only ship to Australia.
Return Policy
All Sales Are Final: Due to the nature of our merchandise, all sales are final. We do not accept returns, exchanges, or offer refunds. Please ensure you review your order carefully before making a purchase.
If you receive a defective or damaged item, please contact us at [customer service email] within 7 days of receiving your order to arrange for a replacement.